POLICIES AT ONE JOURNEY TOGETHER
Because We Care
We founded One Journey Together with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
Everything You Need to Know
We do not offer exchanges or returns on custom ordered wigs.
* If in the rare occurrence you believe you have received a defective wig please contact us immediately so we can rectify the matter. If the wig is past 30 days from the date of delivery you will not be eligible for any assistance in this matter.
We do not return or exchange any of our hair care products, accessories, or headwear.
Collection of your Personal Information
One Journey Together may collect personally identifiable information, such as your name. We may gather additional personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collected by One Journey Together. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the One Journey Together website.
One Journey Together encourages you to review the privacy statements of websites you choose to link to from One Journey Together so that you can understand how those websites collect, use and share your information. One Journey Together is not responsible for the privacy statements or other content on websites outside of the One Journey Together website.
USE OF YOUR PERSONAL INFORMATION
One Journey Together collects and uses your personal information to operate its website(s) and deliver the services you have requested.
One Journey Together may also use your personally identifiable information to inform you of other products or services available from One Journey Together and its affiliates.